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Public Sentiment Intelligence

Turn Digital Noise Into
National Insight

We transform digital noise into clarity. Sentinex helps teams understand the pulse of Africa using data driven signals and high fidelity sentiment analysis.

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SentiNEX regulatory oversight dashboard showing jurisdiction KPIs, sector sentiment trend, and risk signal mix

One Platform. Every Sector.
Total Clarity.

From banking reputation to telecom service signals, capture every conversation that shapes Africa's markets.

Banking & Fintech

Track Trust in Real Time.

  • Monitor brand sentiment
  • Detect emerging crises
  • Benchmark against peers
  • Inform policy response
Telecom & Media

Hear the Voice of the Market.

  • Capture service complaints
  • Map regional sentiment
  • Surface viral narratives
  • Quantify share of voice
Public Sector

Understand Public Reaction.

  • Track policy reception
  • Identify priority issues
  • Detect misinformation
  • Measure trust over time

Public data at scale

We monitor vast amounts of digital conversation across news, social, and forums to capture the true voice of the market across the African continent.

Institutional dashboard tracking sentiment across Ecobank entities in Nigeria, Ghana, Rwanda and more

Patterns that act

Raw data is noisy. We provide clear patterns and signals that leaders can actually use to make decisions, filtering out the static.

Sentiment trends view showing weekly positive, neutral and negative mix with 90-day average score

Decision support

Trusted by banks, fintech teams, and policy groups to navigate complex public sentiment landscapes and build durable trust.

Product insights view surfacing high-priority action items from negative sentiment across services

Launch Smarter Sentiment
Intelligence in Minutes

Connect your sources, configure your signals, and start tracking the conversations that move your market.

Step 1

Connect your data

Plug in news feeds, social streams, or upload datasets directly.

Step 2

Configure your signals

Define topics, sectors, and sentiment thresholds that matter to your team.

Step 3

Track growth in clarity

Receive real-time dashboards, alerts, and decision-ready reports.

Need deeper understanding?

Beyond our platform, we offer focused research and advisory sessions. Our experts help you interpret the nuance behind the numbers to understand public reaction and customer trust.

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SentiNEX

Transforming digital noise into clarity through data-driven insights.

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Daily brief · Saturday 7 November

Today in Nigerian banking & fintech

Conversation about Nigerian banks and fintechs is positive over the last three days, 29 points better than the past week; most talked about: corporate & reputation.

Net sentiment · last 72 hours

+14

+29 pts vs the past 7 days (-15)

Banks

+17

95 mentions

Fintechs

+7

45 mentions

Mentions

140

about 17 institutions

Themes

  • Corporate & reputation73 mentions+25
  • Fraud & security9 mentions-56
  • Loans & credit3 mentions+100

Emerging issues · this week

  • Regulatory & legalRising complaints59
  • eurobond repaymentNew praise8
  • profit growthRising praise12
  • chairman awarded cibn fellowshipNew praise7

Most discussed

  • MoniepointFintech · 21 mentions+24
  • First Bank of NigeriaBank · 20 mentions+40
  • Access Bank NigeriaBank · 16 mentions+19
  • Wema Bank PLCBank · 14 mentions+21
  • OPAYFintech · 14 mentions-43

From public news, social media comments and app and map reviews. Net sentiment is positive minus negative mentions as a share of all mentions (−100 to +100). Updated daily.

See the full picture for your institution

Live Sentiment Feed

What the market is saying right now

1,944

Signals this week

19

Institutions tracked

Sentiment breakdown · Nigerian institutions · 30 days
PositiveNeutralNegative
Stanbic IBTC Bank Nigeria
18%pos24%neu58%neg
First Bank of Nigeria
14%pos31%neu55%neg
Wema Bank PLC
18%pos34%neu48%neg
Jaiz Bank PLC
26%pos44%neu30%neg
Fidelity Bank PLC
37%pos34%neu29%neg
Fidelity Bank PLCNeutral

Fidelity Bank goes live with Alkami’s MANTL loan origination platform - IBS Intelligence

News2 days ago
First Bank of NigeriaNegative

NJC Cautions FCT Judge Over Fresh Garnishee Order Against First Bank After Earlier Application Was Struck Out - Sahara Reporters

News2 days ago
Wema Bank PLCNeutral

Wema Bank ₦50,000 FG Relief Payment Alerts Ongoing — How to Withdraw - Nigeria Startup News

News

Real signals · Across news, social & forums · Updated hourly

3 days ago
Stanbic IBTC Bank NigeriaNegative

Stanbic IBTC CEO, Wole Adeniyi holds $28 Million Card Facility While Owning No Shares in Bank - Politics Nigeria

News3 days ago
Wema Bank PLCPositive

Wema Bank Unveils 21 Finalists For Hackaholics 7.0 Grand Finale - New Telegraph

News3 days ago
Wema Bank PLCNegative

Wema Bank ₦50,000 FG Relief: Beneficiaries Seeing ‘Not Eligible’ Message Should Do This - Nigeria Startup News

News3 days ago
Jaiz Bank PLCNegative

Jaiz Bank Denies Involvement in Disputed N104m Investment Fraud Case - Brand Icon Image

News3 days ago
Wema Bank PLCPositive

Wema Bank sets November 6 for Hackaholics 7.0 grand finale, unveils “Festival Of The Future” as theme - City People Magazine

News6 days ago

11 signals tracked today — unlock the full feed

See what's moving Nigerian banks this week